CMHR foam holds its shape for ~10 years if you rotate it. PU foam doesn't and won't. This is for the CMHR you bought from us.
Once a week, lift each cushion, beat it like a pillow for 30 seconds. Restores the air pocket structure that gives the foam its support.
Once a month, rotate the back-and-seat cushions across positions on the sofa. Spreads compression load.
Twice a year (Diwali + Holi works as a memory peg), flip each cushion fully so the underside is now the top. Doubles the useful life of the foam.
A fatigued cushion fails to spring back from a press in 5 seconds. If you see this in the first 5 years, contact us — warranty covers it.
After year 8–10, cushion inserts can be swapped out without rebuilding the sofa. Cost: 15–20% of the sofa price. Same fabric, new foam.
Sitting only in one spot for years; never rotating; ironing the cover hot; leaving the sofa near a heater. Avoid all four.
WhatsApp us a photo on +91 63558 76811. The same workshop that built it will help you fix it. 5-year frame warranty + lifetime servicing — book a 72-hour service visit through the showroom.